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Privacy & Data

kbajee Privacy Policy – How We Handle Your Data

kbajee takes your privacy seriously. This policy explains exactly what data we collect, why we collect it, how it is stored, and what rights you have over your personal information on the kbajee platform.

Last Updated: January 2025

Your Privacy Matters to kbajee

When you use kbajee — whether you are browsing the site, registering an account, making a deposit, or playing a game — you share certain information with us. This Privacy Policy explains what that information is, how kbajee uses it, who it may be shared with, and how long it is kept. It also explains the rights you have over your own data and how to exercise them.

kbajee is committed to handling personal data responsibly. We collect only what is necessary to operate the platform, process payments, verify identities, and comply with applicable legal obligations. We do not sell your personal data to third parties, and we do not use it for purposes beyond what is described in this policy.

This Privacy Policy applies to all users of the kbajee website and mobile app, including registered players and visitors who have not yet created an account. By using any part of the kbajee platform, you acknowledge that you have read and understood this policy. If you do not agree with how kbajee handles personal data, you should not use the platform.

kbajee may update this Privacy Policy from time to time. When changes are made, the updated version will be published on this page with a revised date. Significant changes will be communicated to registered players via email or an in-platform notification. Continued use of kbajee after any update constitutes acceptance of the revised policy.

Short version: kbajee collects your data to run your account and process payments. We protect it with strong encryption, we don't sell it, and you can request access or deletion at any time by contacting [email protected].

Six Ways kbajee Protects Your Privacy

These are the core privacy commitments kbajee makes to every player on the platform.

256-Bit SSL Encryption

Every piece of data transmitted between your device and the kbajee platform is protected by 256-bit SSL encryption. This is the same standard used by major banks and financial institutions. Your login credentials, payment details, and personal information are never transmitted in plain text.

We Never Sell Your Data

kbajee does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used solely to operate your account, process transactions, and comply with legal requirements. That's it — no data bro kerage, no third-party advertising profiles.

Minimal Data Collection

kbajee only collects the data that is genuinely necessary to provide the service. We do not ask for information we do not need. Registration requires your name, date of birth, mobile number, and payment details — nothing beyond what is required to verify your identity and process transactions.

No Unnecessary Tracking

kbajee uses cookies and analytics tools only to improve platform performance and your experience. We do not use cross-site tracking cookies or share your browsing behaviour with advertising networks. You can manage cookie preferences at any time through your browser settings.

Clear Data Retention Limits

kbajee does not keep your data indefinitely. Account data is retained for as long as your account is active and for a defined period after closure to meet legal obligations. Once the retention period expires, your data is securely deleted or anonymised.

You Stay in Control

You have the right to access, correct, or request deletion of your personal data at any time. kbajee will respond to all data requests within 30 days. Simply contact the support team at [email protected] and we will handle your request promptly and without hassle.

01 What Data We Collect

kbajee collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and from third-party identity verification and payment providers.

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Mobile number, email address Registration form, account updates
Financial Data bKash / Nagad / Rocket account number, transaction history Deposit and withdrawal forms
Technical Data IP address, device type, browser, operating system Automatically on platform access
Usage Data Pages visited, games played, session duration, bet history Automatically during platform use
Communications Data Support chat transcripts, emails sent to kbajee When you contact kbajee support

kbajee does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law.

02 How We Use Your Data

kbajee uses your personal data for the following purposes:

  • Account management: To create, maintain, and secure your kbajee account.
  • Identity verification: To confirm your age and identity as required by our operating standards.
  • Payment processing: To process deposits and withdrawals via bKash, Nagad, and Rocket.
  • Customer support: To respond to your queries, complaints, and requests.
  • Fraud prevention: To detect and prevent fraudulent activity, money laundering, and terms violations.
  • Platform improvement: To analyse usage patterns and improve the kbajee platform experience.
  • Responsible gaming: To monitor gaming behaviour and provide support tools where needed.
  • Legal compliance: To meet obligations under applicable laws and regulations.
  • Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers.

Marketing opt-out: If you no longer wish to receive promotional communications from kbajee, you can unsubscribe at any time by contacting [email protected] or using the unsubscribe link in any marketing email. Opting out of marketing does not affect essential account communications.

04 Who We Share Data With

kbajee does not sell your personal data. We share it only with the following categories of third parties, and only to the extent necessary:

  • Payment processors: bKash, Nagad, and Rocket receive the financial data necessary to process your transactions. These providers operate under their own privacy policies and security standards.
  • Identity verification providers: Third-party KYC services may receive your identity documents to verify your age and identity. These providers are contractually bound to handle your data securely.
  • Game providers: Live casino and game providers such as Evolution Gaming may receive your account identifier and game session data to deliver the game service. They do not receive your full personal profile.
  • IT and hosting providers: kbajee uses secure cloud infrastructure providers to host the platform. These providers process data on our behalf under strict data processing agreements.
  • Legal and regulatory authorities: kbajee may disclose personal data to law enforcement or regulatory bodies where required by law or in response to a valid legal request.

Important: kbajee never shares your personal data with advertising networks, data brokers, or any third party for commercial marketing purposes without your explicit consent.

05 Cookies & Tracking

kbajee uses cookies and similar tracking technologies to operate the platform and improve your experience. Cookies are small text files stored on your device when you visit the kbajee website or use the app.

kbajee uses the following types of cookies:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
  • Performance cookies: Used to collect anonymised data about how players use the kbajee platform, helping us identify areas for improvement. No personally identifiable information is collected through these cookies.
  • Functional cookies: Used to remember your preferences, such as language settings and display options, so you do not have to reset them on each visit.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the kbajee platform.

06 How Long We Keep Data

kbajee retains personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting requirements.

  • Active account data: Retained for the full duration of your account being open on kbajee.
  • Closed account data: Retained for a minimum of 5 years after account closure to comply with anti-money laundering regulations and financial record-keeping requirements.
  • Transaction records: Retained for 7 years in line with standard financial record-keeping obligations.
  • Support communications: Retained for 2 years after the last interaction, unless the communication relates to an ongoing dispute.
  • Technical and usage data: Retained in anonymised or aggregated form for up to 2 years for platform analytics purposes.

Once the applicable retention period expires, kbajee will securely delete or anonymise your personal data so that it can no longer be linked back to you.

07 How We Protect Your Data

kbajee implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure.

  • All data in transit is encrypted using 256-bit SSL/TLS protocols.
  • Sensitive data at rest, including payment information and identity documents, is stored using AES-256 encryption.
  • Access to personal data within kbajee is restricted to staff who need it to perform their job functions, and is governed by strict access controls.
  • kbajee conducts regular security audits and vulnerability assessments of the platform.
  • In the event of a data breach that poses a risk to your rights, kbajee will notify affected users and relevant authorities within the timeframes required by applicable law.

While kbajee takes every reasonable precaution to protect your data, no system is completely immune to security risks. You also play a role in keeping your account secure by using a strong, unique password and not sharing your login credentials with anyone.

08 Your Rights

You have the following rights over your personal data held by kbajee. To exercise any of these rights, contact the kbajee support team at [email protected]. kbajee will respond within 30 days.

Right of Access

Request a copy of the personal data kbajee holds about you.

Right to Rectification

Request correction of any inaccurate or incomplete data we hold.

Right to Erasure

Request deletion of your personal data where there is no legal reason to retain it.

Right to Restriction

Request that kbajee limits how your data is processed in certain circumstances.

Right to Portability

Request your data in a structured, machine-readable format for transfer to another service.

Right to Object

Object to processing based on legitimate interests, including direct marketing.

09 Minors & Age Verification

kbajee is strictly for adults aged 18 and over. kbajee does not knowingly collect personal data from anyone under the age of 18. Age verification is conducted as part of the registration and KYC process.

If kbajee becomes aware that personal data has been collected from a person under 18, that account will be closed immediately, all data will be deleted, and any deposits will be returned to the original payment method after verification. If you believe a minor has registered on kbajee, please contact [email protected] immediately.

10 International Data Transfers

Some of kbajee's service providers and infrastructure partners may be located outside Bangladesh. Where personal data is transferred internationally, kbajee ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this policy.

These safeguards may include contractual clauses that require the recipient to protect your data, or transfers to countries that have been assessed as providing an adequate level of data protection. kbajee will not transfer your data internationally without ensuring these protections are in place.

11 Contact & Complaints

If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to make a complaint about how kbajee has handled your personal data, please contact the kbajee support team:

kbajee will acknowledge all privacy-related requests within 5 business days and aim to resolve them within 30 days. For complex requests, we may need additional time and will keep you informed of progress.

Response commitment: kbajee treats all privacy requests seriously. Whether you want to see your data, correct it, or have it deleted, the support team will guide you through the process step by step. No request is too small.

Safe & Secure

Your Data Is Safe. Now Let's Get You Playing on kbajee

Register your kbajee account today and enjoy 200+ games with fast BDT payouts, generous bonuses, and a platform that puts your privacy first.